6 Patient Eligibility Verification Errors to Avoid
Denied claims, delayed reimbursements, and frustrated patients these are just a few outcomes of poor eligibility verification. Are you unknowingly making these critical errors? Introduction: Patient eligibility verification is a critical component of the healthcare revenue cycle. Ensuring accurate verification before services are rendered prevents financial losses, enhances patient satisfaction, and maintains compliance. Despite its importance, many healthcare providers continue to encounter common pitfalls that can have significant repercussions. 1. Delayed or Missed Insurance Verification The Error: Verifying insurance coverage after the patient visit or not at all. Why It Matters: Insurance plans frequently change, and patients may not always communicate these updates. Failing to verify coverage beforehand can lead to claim denials and unexpected patient bills. Solution: Implement real-time eligibility checks at least 48 hours before appointments. Utilize electronic verifi...